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OpenText eDOCS

OpenText eDOCS

Overview

What is OpenText eDOCS?

OpenText eDOCS is presented as a light-footprint, cost-effective and highly-flexible enterprise content management (ECM) solution for Legal, Corporate Legal, Public Sector and Professional Service organizations and corporate law departments. eDOCS aims to ensure sensitive work product is securely managed throughout…

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Recent Reviews

TrustRadius Insights

OpenText eDOCS is a versatile content management software that has proven to be essential for many users. With its wide range of features, …
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Popular Features

View all 13 features
  • Document management (7)
    9.1
    91%
  • Records management (7)
    9.1
    91%
  • Content search & retrieval (7)
    9.0
    90%
  • File sync, storage & archiving (7)
    8.6
    86%
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Pricing

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N/A
Unavailable

What is OpenText eDOCS?

OpenText eDOCS is presented as a light-footprint, cost-effective and highly-flexible enterprise content management (ECM) solution for Legal, Corporate Legal, Public Sector and Professional Service organizations and corporate law departments. eDOCS aims to ensure sensitive work product is securely…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Adobe Acrobat DC is the current version of the well-established document / PDF management solution, part of the Adobe Document Cloud (the other part being Adobe's eSign services based on technology acquired with EchoSign in 2011).

What is Confluence?

Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.

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Features

Enterprise Content Management

Features related to managing business content and transactional content for enterprises.

8.6
Avg 8.2
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Product Details

What is OpenText eDOCS?

OpenText eDOCS Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

OpenText eDOCS is presented as a light-footprint, cost-effective and highly-flexible enterprise content management (ECM) solution for Legal, Corporate Legal, Public Sector and Professional Service organizations and corporate law departments. eDOCS aims to ensure sensitive work product is securely managed throughout the content lifecycle, while remaining easily accessible for day-to-day operations, to enable users to deliver exceptional enterprise content services to their clients.

Reviewers rate Document management and Records management highest, with a score of 9.1.

The most common users of OpenText eDOCS are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(10)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

OpenText eDOCS is a versatile content management software that has proven to be essential for many users. With its wide range of features, it allows users to efficiently prepare and edit documents before publishing, resulting in improved content quality. The software's effective proofreading capabilities have been commended by users, as they highlight errors and help ensure error-free documents.

One of the key benefits of OpenText eDOCS is its cost-effectiveness and flexibility. Users find the software easy to maintain, thanks to its flexible user interface. Additionally, the file transfer capability of the software automatically sends approved files to the appropriate destination, streamlining workflows for users.

OpenText eDOCS is highly regarded for its file categorization, document management, and editing capabilities. This makes it a valuable tool for organizing and managing various types of files and data. Furthermore, the software's customizable features allow users to tailor their experience according to their specific needs, facilitating seamless integration with existing workflows.

Integrating seamlessly with other platforms and applications like the Microsoft Office Suite, OpenText eDOCS provides a holistic content management system. It enables users to search, store, and organize documents efficiently. The software's security features are also well-received by users, ensuring the safe storage of confidential or sensitive documents.

The accessibility of data through OpenText eDOCS is another highly valued attribute. Users appreciate how easy it is to retrieve and share information across departments within an organization. Additionally, the software's simplicity and flexibility contribute to a better overall user experience.

Overall, OpenText eDOCS offers a comprehensive document management solution that saves time and allows users to focus on more critical tasks. Its integration capabilities with various platforms and cloud services further enhance its versatility. From software management to reducing reliance on physical paper documentation, OpenText eDOCS has proven itself as an indispensable tool for businesses and organizations alike.

Reviews

(1-5 of 5)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
OpenText is primarily used for software management in our company. More specifically used to maintain legacy applications used in our organization as we transition.
  • Good handling of customer service
  • Easy to manage your account payments
  • very strong community support (blogs) with plenty of useful info
  • Their learning services could improve
  • The cloud management isn't the best in the market
OpenText is a solid platform, we enjoyed using it. Definitely would recommend it. Easy to navigate through with great support
  • Customer service
  • Helpful support team
  • Easy to manage accounts
Enterprise Content Management (10)
90%
9.0
Content capture & imaging
90%
9.0
File sync, storage & archiving
80%
8.0
Document management
100%
10.0
Records management
100%
10.0
Content search & retrieval
100%
10.0
Content publishing & creation
80%
8.0
Security, risk management & information governance
70%
7.0
Automated workflows
80%
8.0
Mobile support
100%
10.0
Integration
100%
10.0
  • Lowered our maintenance activities on eDocs
  • Document management turnaround time was reduced
  • Takes less effort to publish
We used other software tools for management and found them to be somewhat similar to OpenText but the customer service provided by them is what made us go with them
Jason Staker | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Content management has been the greatest role played by OpenText eDOCS. It allows me to prepare and edit any document in the project before publishing. It has effective proofreading features that highlight errors in any content to enhance better reflections. It can be maintained with minimal cost with a flexible user interface. It has the capability to transfer files automatically once they have been approved to a suitable destination.
  • Transfer of files.
  • Content proofreading.
  • Document saving and management.
  • The performance and user interface have enhanced commendable job.
  • I have no problem with operations.
  • No new feature that can affect our job.
My team and I have benefited positively from the work of this platform. Our content and any data that is created during the project implementation process are securely stored in a safe storage space. Documents are arranged well to enhance faster identification during the time of reference. It provides cloud-based based backup support to minimize file losses. It is best suited to the electronic data management suite.
  • Cloud storage backup.
  • Electronic document management system.
  • Quick search integrated tool.
Enterprise Content Management (13)
93.84615384615385%
9.4
Content capture & imaging
100%
10.0
File sync, storage & archiving
90%
9.0
Document management
90%
9.0
Records management
100%
10.0
Content search & retrieval
90%
9.0
Enterprise content collaboration
90%
9.0
Content publishing & creation
100%
10.0
Security, risk management & information governance
90%
9.0
Contract lifecycle management
100%
10.0
Automated workflows
90%
9.0
Artificial intelligence
90%
9.0
Mobile support
100%
10.0
Integration
90%
9.0
  • We have highly benefited from positive ROI.
  • Our content management objectives have been achieved.
I have not used another electronic content management platform in my current role. OpenText eDOCS is a cost-effective and reliable product that has given the best services. The product operations have highly enhanced my team to finish many projects within the set deadline. It is easy to learn how it performs with an effective customer service team. It provides security to all stored documents with large accommodation space for volumes of documents.
Ellie Walker | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
OpenText eDOCS is an excellent file categorization and document management and document editing software. Its features are easy to customize and get started working with OpenText eDOCS. Project files access through OpenText eDOCS is very simple and reliable reports from the OpenText eDOCS features and even the integration capability is the most effective for multiple file import and export of other documents to different documents management platforms.
  • Easy file categorization.
  • File transfer.
  • Documents access is easy.
  • New users may need help to set the features.
  • Powerful computer is needed.
  • Only professional users.
OpenText eDOCS can be customized by a new user to generate amazing documentation solutions, like multiple file editing documents creation and easy to upload. The flexibility of the OpenText eDOCS features enables quick services production improving the project productivity and excellent cost management platform. OpenText eDOCS annotation capability is a fantastic and easy solution to group files.
  • Documents transfer tools.
  • File editing features.
  • File organizing tool.
  • Collaboration.
Enterprise Content Management (13)
90%
9.0
Content capture & imaging
90%
9.0
File sync, storage & archiving
90%
9.0
Document management
90%
9.0
Records management
90%
9.0
Content search & retrieval
90%
9.0
Enterprise content collaboration
90%
9.0
Content publishing & creation
90%
9.0
Security, risk management & information governance
90%
9.0
Contract lifecycle management
90%
9.0
Automated workflows
90%
9.0
Artificial intelligence
90%
9.0
Mobile support
90%
9.0
Integration
90%
9.0
  • Managing multiple document is very easy.
  • Creating reports is quite effective.
  • Documents collaboration.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Open Text eDOCS is an enterprise content management system that is used in my organization. It is a complete document management system enabling holistic content management - from searching and storing to organising. It is easy to integrate with other platforms and applications, like Microsoft Office Suite (Word, Excel, Powerpoint, Outlook emails).
  • Integration with a multitude of platforms.
  • Enhance productivity.
  • Provide effective security controls.
  • User interface.
  • Speed.
OpenText eDOCS can work well with a lot of content to be managed. It is a complete document management system that is most useful when integrated with other platforms and applications. It requires an investment of money and time, but this finally pays off in terms of efficiency, security, and enhanced audit trail.
  • Integration with other platforms.
  • Access on a need-to-know-basis.
  • Comprehensive audit trail.
Enterprise Content Management (11)
77.27272727272728%
7.7
File sync, storage & archiving
80%
8.0
Document management
80%
8.0
Records management
80%
8.0
Content search & retrieval
70%
7.0
Enterprise content collaboration
70%
7.0
Content publishing & creation
80%
8.0
Security, risk management & information governance
80%
8.0
Contract lifecycle management
80%
8.0
Automated workflows
80%
8.0
Mobile support
70%
7.0
Integration
80%
8.0
  • Improve resilience.
  • Economies of scale.
Microsoft SharePoint is a simpler alternative for OpenText eDOCS. It can be used for the same objectives, i.e. to share and manage content, search for information, and collaborate across business areas. Integration with other applications and platforms can be rather limited, in comparison to OpenText eDOCS, but the interface can be considered cleaner than the one of OpenText.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
OpenText offers a complete document management suite that allows me to search, retrieve, store, and organize documents in the cloud. It helps me get my day-to-day tasks done in minutes, allowing me to focus on other, more important things at work. With OpenText, I can integrate with various platforms and cloud platforms such as Salesforce, AWS, Office 365, Google Docs, or Microsoft Azure. I really appreciate using this tool.
  • Integrate with various platforms
  • Easy implementation
  • Improve business process agility
  • Long learning curve
  • The User interface is a bit dusty
  • the price of the tool is high
On a daily basis, one of the features of the OpenText tool that I like and appreciate the most is related to the user interface. Sometimes it can seem a little confusing, but it is very customizable which gives me the freedom to adjust and configure it as I prefer. OpenText helps me in the management and organization of documents, simplifying my day-to-day, and with the ease of managing content anywhere via the cloud.
  • The features I like the most is its customizable UI
  • Search algorithm
  • integration with cloud
Enterprise Content Management (13)
81.53846153846153%
8.2
Content capture & imaging
70%
7.0
File sync, storage & archiving
90%
9.0
Document management
90%
9.0
Records management
80%
8.0
Content search & retrieval
100%
10.0
Enterprise content collaboration
80%
8.0
Content publishing & creation
80%
8.0
Security, risk management & information governance
80%
8.0
Contract lifecycle management
80%
8.0
Automated workflows
70%
7.0
Artificial intelligence
90%
9.0
Mobile support
70%
7.0
Integration
80%
8.0
  • Long learning curve
  • Vast documentation and knowledge-base
  • Worldwide support from OpenText.
Although I occasionally use other document managers, OpenText remains my favorite, as it does an excellent job of managing content and documents in a variety of scenarios. And also integration with the cloud is essential nowadays. The other tools don't integrate the interface and the document search so well. And for that, I prefer to just use OpenText which already provides me with all these options.
ActiveDocs, Foxit PDF Editor (FoxitPhantom), CAYA, Microsoft SharePoint, Oracle Database
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